# KATEGO SEMATI - Healthcare Professional | Phlebotomist | Healthcare Assistant
Source: https://hello.cv/michealmaswabi
Sefophe

## Links
- Email
- Phone

## About
Highly reliable and confidential healthcare professional with over 4 years of experience across patient care, phlebotomy, reception, vital signs, and infection control within Botswana's clinical and diagnostic environments. Possessing certifications in Occupational Health & Safety, Phlebotomy, HIV Counselling & Testing, and Healthcare Assistance, I excel in fast-paced settings, ensuring accurate data capture, stringent infection control, and professional patient management. My expertise is geared towards contributing to efficient and compliant healthcare service delivery.

## Work
### Healthcare Assistant (HCA) | Extension 2 Clinic, Radiology Dept
Supported radiology and ECG services by registering patients, monitoring vital signs, and assisting with patient care and mobility.
- Registered over 40 patients daily for radiology/ECG services, ensuring accurate data capture for seamless record integration.
- Measured and recorded vital signs (BP, temperature, pulse) and assisted with wound dressing, contributing to comprehensive patient assessment.
- Dispatched results and actively supported sample processing for the Infectious Diseases Control Clinic, enhancing diagnostic efficiency.
- Referred patients to Princess Marina Hospital and ensured safe mobility for patients with disabilities, upholding high standards of patient safety.
### Receptionist & Phlebotomist | Meggascope Medical & Diagnostic Laboratory
Managed front-desk operations and performed phlebotomy, ensuring efficient patient flow and accurate specimen handling for diagnostic testing.
- Welcomed and registered over 50 patients daily, expertly managing bookings and client enquiries to ensure professional service delivery.
- Performed venepuncture and collected blood/specimens with strict adherence to infection control protocols, minimizing contamination risks.
- Processed, labelled, and dispatched specimens accurately, significantly reducing errors and improving turnaround time for laboratory results.
- Managed patient payments, issued receipts, and maintained confidential electronic and paper patient records with 100% accuracy.
### Administration Officer | Realic Professional and Technical College
Managed administrative functions, including student/staff enquiries, record management, and financial transactions with high accuracy and compliance.
- Served as the primary point of contact for over 50 daily student/staff enquiries, resolving complaints on the same day to ensure high satisfaction.
- Managed all records, registrations, petty cash, and bookkeeping with zero discrepancies, ensuring financial integrity and operational efficiency.
- Protected confidential financial information and enforced organizational compliance, safeguarding sensitive data and maintaining trust.

## Volunteer
### Rapid HIV Tester & Phlebotomist | Tebelopele Wellness Clinic
Conducted pre- and post-test HIV counselling, performed rapid HIV tests, and collected specimens following national guidelines.
- Conducted pre- and post-test HIV counselling sessions, performing rapid HIV tests in strict adherence to national guidelines for 100% compliance.
- Performed venepuncture and finger-prick specimen collection for HIV and related diagnostic tests, maintaining accuracy and patient comfort.
- Maintained accurate, confidential client records and adhered to QA/QC protocols for testing, ensuring data integrity and reliability.
- Provided comprehensive health education on HIV prevention, ART, and PrEP, effectively referring clients to essential care services.
### Volunteer | HUMANA PEOPLE TO PEOPLE
Supported community health outreach initiatives, assisted with client intake, and mobilized community members for health services.
- Supported community health outreach activities and health education initiatives, contributing to increased public health awareness.
- Assisted with client intake, data collection, and rigorously maintained confidentiality, ensuring privacy for all individuals.
- Mobilized community members for health services, successfully referring cases to clinical staff for timely intervention.
### Volunteer | Mahlaku Lekganyane Clinic Mmopane
Supported patient intake, medication sorting, specimen collection, and monitoring of patient health status while upholding confidentiality.
- Maintained strict patient confidentiality while supporting intake and medication sorting, ensuring accurate and discreet service delivery.
- Collected specimens and monitored patient health status during clinic visits, contributing to comprehensive patient care records.
- Provided crucial emotional support and escalated urgent cases to clinical staff, ensuring timely and appropriate medical attention.
### OHS Intern | Mahlaku Lekganyane Clinic Block 1
Conducted daily OHS inspections, identified hazards, and supported staff awareness initiatives to maintain a safe clinic environment.
- Conducted daily OHS inspections, effectively identifying hazards and following up on corrective actions to enhance workplace safety.
- Maintained comprehensive safety records and supported staff awareness initiatives, contributing to a proactive safety culture across the clinic.

## Education
### Tebelopele College | Healthcare Assistant
### Boitekanelo College | Phlebotomy
### Tebelopele Institute | HIV Counselling & Testing
### Gaborone Universal College of Law | Occupational Health & Safety

## Languages
- English
- Setswana

## Skills
### Technical Proficiency
Proficient
- MS Office (Word, Excel, Outlook)
- Phlebotomy & Specimen Collection
- Rapid HIV Testing & Counselling
- Vital Signs Monitoring
- Infection Prevention & Control
- OHS Compliance
- Data Capture
- Record Management (Electronic & Paper)
### Patient Care & Support
Proficient
- Patient Registration & Reception
- Patient Intake
- Wound Dressing Assistance
- Patient Mobility Support
- Health Education (HIV Prevention, ART, PrEP)
- Emotional Support
- Patient Referral Coordination
### Clinical Operations
Proficient
- Venepuncture
- Finger-prick Specimen Collection
- Specimen Labeling & Processing
- QA/QC Protocols Adherence
- Infectious Diseases Control Clinic Support
- Diagnostic Testing Support
- Community Health Outreach
### Administrative & Compliance
Proficient
- Confidentiality Management
- Bookings & Client Enquiries
- Payment Processing & Receipt Issuance
- Record Keeping
- Regulatory Compliance
- OHS Inspections & Hazard Identification
- Safety Records Management
- Organizational Compliance
### Interpersonal & Soft Skills
Proficient
- Reliability
- Confidentiality
- Effective Communication
- Client Service
- Attention to Detail
- Problem-Solving
- Team Collaboration
- Fast-Paced Clinical Environments

## Source
Read this profile on Hello.cv: https://hello.cv/michealmaswabi
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