KATEGO SEMATI

Healthcare Professional | Phlebotomist | Healthcare Assistant

Sefophe, BW.

About

Highly reliable and confidential healthcare professional with over 4 years of experience across patient care, phlebotomy, reception, vital signs, and infection control within Botswana's clinical and diagnostic environments. Possessing certifications in Occupational Health & Safety, Phlebotomy, HIV Counselling & Testing, and Healthcare Assistance, I excel in fast-paced settings, ensuring accurate data capture, stringent infection control, and professional patient management. My expertise is geared towards contributing to efficient and compliant healthcare service delivery.

Work

Extension 2 Clinic, Radiology Dept

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Healthcare Assistant (HCA)

Botswana

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Summary

Supported radiology and ECG services by registering patients, monitoring vital signs, and assisting with patient care and mobility.

Highlights

Registered over 40 patients daily for radiology/ECG services, ensuring accurate data capture for seamless record integration.

Measured and recorded vital signs (BP, temperature, pulse) and assisted with wound dressing, contributing to comprehensive patient assessment.

Dispatched results and actively supported sample processing for the Infectious Diseases Control Clinic, enhancing diagnostic efficiency.

Referred patients to Princess Marina Hospital and ensured safe mobility for patients with disabilities, upholding high standards of patient safety.

Meggascope Medical & Diagnostic Laboratory

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Receptionist & Phlebotomist

Gaborone, South-East District, Botswana

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Summary

Managed front-desk operations and performed phlebotomy, ensuring efficient patient flow and accurate specimen handling for diagnostic testing.

Highlights

Welcomed and registered over 50 patients daily, expertly managing bookings and client enquiries to ensure professional service delivery.

Performed venepuncture and collected blood/specimens with strict adherence to infection control protocols, minimizing contamination risks.

Processed, labelled, and dispatched specimens accurately, significantly reducing errors and improving turnaround time for laboratory results.

Managed patient payments, issued receipts, and maintained confidential electronic and paper patient records with 100% accuracy.

Realic Professional and Technical College

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Administration Officer

Francistown, North-East District, Botswana

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Summary

Managed administrative functions, including student/staff enquiries, record management, and financial transactions with high accuracy and compliance.

Highlights

Served as the primary point of contact for over 50 daily student/staff enquiries, resolving complaints on the same day to ensure high satisfaction.

Managed all records, registrations, petty cash, and bookkeeping with zero discrepancies, ensuring financial integrity and operational efficiency.

Protected confidential financial information and enforced organizational compliance, safeguarding sensitive data and maintaining trust.

Volunteer

Rapid HIV Tester & Phlebotomist

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Tebelopele Wellness Clinic

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Conducted pre- and post-test HIV counselling, performed rapid HIV tests, and collected specimens following national guidelines.

Highlights

Conducted pre- and post-test HIV counselling sessions, performing rapid HIV tests in strict adherence to national guidelines for 100% compliance.

Performed venepuncture and finger-prick specimen collection for HIV and related diagnostic tests, maintaining accuracy and patient comfort.

Maintained accurate, confidential client records and adhered to QA/QC protocols for testing, ensuring data integrity and reliability.

Provided comprehensive health education on HIV prevention, ART, and PrEP, effectively referring clients to essential care services.

Volunteer

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HUMANA PEOPLE TO PEOPLE

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Supported community health outreach initiatives, assisted with client intake, and mobilized community members for health services.

Highlights

Supported community health outreach activities and health education initiatives, contributing to increased public health awareness.

Assisted with client intake, data collection, and rigorously maintained confidentiality, ensuring privacy for all individuals.

Mobilized community members for health services, successfully referring cases to clinical staff for timely intervention.

Volunteer

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Mahlaku Lekganyane Clinic Mmopane

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Supported patient intake, medication sorting, specimen collection, and monitoring of patient health status while upholding confidentiality.

Highlights

Maintained strict patient confidentiality while supporting intake and medication sorting, ensuring accurate and discreet service delivery.

Collected specimens and monitored patient health status during clinic visits, contributing to comprehensive patient care records.

Provided crucial emotional support and escalated urgent cases to clinical staff, ensuring timely and appropriate medical attention.

OHS Intern

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Mahlaku Lekganyane Clinic Block 1

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Conducted daily OHS inspections, identified hazards, and supported staff awareness initiatives to maintain a safe clinic environment.

Highlights

Conducted daily OHS inspections, effectively identifying hazards and following up on corrective actions to enhance workplace safety.

Maintained comprehensive safety records and supported staff awareness initiatives, contributing to a proactive safety culture across the clinic.

Education

Tebelopele College

Botswana
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Certificate Healthcare Assistant

Boitekanelo College

Botswana
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Certificate Phlebotomy

Tebelopele Institute

Botswana
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Advanced Certificate HIV Counselling & Testing

Gaborone Universal College of Law

Gaborone, South-East District, Botswana
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Certificate Occupational Health & Safety

Languages

English

Setswana

Skills

Technical Proficiency

MS Office (Word, Excel, Outlook), Phlebotomy & Specimen Collection, Rapid HIV Testing & Counselling, Vital Signs Monitoring, Infection Prevention & Control, OHS Compliance, Data Capture, Record Management (Electronic & Paper).

Patient Care & Support

Patient Registration & Reception, Patient Intake, Wound Dressing Assistance, Patient Mobility Support, Health Education (HIV Prevention, ART, PrEP), Emotional Support, Patient Referral Coordination.

Clinical Operations

Venepuncture, Finger-prick Specimen Collection, Specimen Labeling & Processing, QA/QC Protocols Adherence, Infectious Diseases Control Clinic Support, Diagnostic Testing Support, Community Health Outreach.

Administrative & Compliance

Confidentiality Management, Bookings & Client Enquiries, Payment Processing & Receipt Issuance, Record Keeping, Regulatory Compliance, OHS Inspections & Hazard Identification, Safety Records Management, Organizational Compliance.

Interpersonal & Soft Skills

Reliability, Confidentiality, Effective Communication, Client Service, Attention to Detail, Problem-Solving, Team Collaboration, Fast-Paced Clinical Environments.